At Glimmer, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help!
Returns:
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You can request a return within 14 days of receiving your order.
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Items must be unused, in their original condition, and in the original packaging.
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To start a return, please contact us at [your contact email] with your order number and reason for return.
Exchanges:
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If you received a defective or incorrect item, we will gladly exchange it at no additional cost.
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Please notify us within 7 days of receiving your order to arrange an exchange.
Non-Returnable Items:
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For hygiene reasons, earrings cannot be returned or exchanged unless defective or damaged.
Return Shipping:
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Customers are responsible for return shipping costs unless the item was defective or incorrect.
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We recommend using a trackable shipping method to ensure your return reaches us safely.
Refunds:
Â
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within a few business days.